TERMS AND CONDITIONS
BOOKINGS:
To engage the services of Open Table a signed confirmation of booking (this document) and a non-refundable deposit of $1500 is required upon booking. (for specific case see below)
If the deposit is not paid within 14 days of request Open Table reserves the right to cancel booking.
Should a function be approved and the date of the function be subsequently changed it will be treated as cancellation – fees outlined below.
CANCELLATION:
All cancellations must be notified by calling us or by electronic mail
All cancellations or change of date will incur a loss of full deposit:
1.Any event cancelled outside 30 days’ notice will be charged 25% of event cost
2. If cancellation occurs within 14 and 30 days prior to the event date, a 50% charge will be incurred
3. If cancellation occurs within 14 days of the event, full payment of the estimated total cost of the event is to be made by the client.
FINAL NUMBER CONFIRMATION:
Final confirmed numbers must be provided in writing or by email 15 days prior to the event date.
Upon confirming final numbers of guests any reduction in numbers will not alter the invoiced cost.
If the confirmed numbers of guests increase by more than 5%, less than 48 hours prior to the event, a surcharge of 15% may apply on food charges.
Minimum guest number is 30 people. Note that catering below the minimum will increase the per head cost.
PAYMENT:
An account for 50% of function price will be presented to you 45 days before date of the event. A final account will be presented to you for payment in full (less deposit and 50% payment) 5 days before the date of the function, unless prior arrangements have been made with the Owner.
Any outstanding balance or adjustment made to the quote prior to the event, or any additional charges incurred during the event will be invoiced at the end of the function.
Outstanding accounts not paid within 14 days following conclusion of the event will incur a charge of an additional 10% of the total invoice.
Our preferred method of payment is by electronic funds transfer (EFT) or cash.
HIRE AND EQUIPMENT:
The clients are responsible for all hire equipment arranged for an event, including all breakages and lost equipment.
Open Table can assist in the hire of equipment (i.e.- glassware, crockery, linen, marquee, etc.) for your event.
PRICING:
Please note prices quoted on our current menus refer only to food.
Prices may vary according to seasonal availability. Prices subject to increase in 2024
Prices quoted exclude GST, please add on 10% GST to the total quote (special packages excluded).
ON-SITE STAFF;
Staff are charged at the following rate:
- Chef @ $50.00 an hour
- Kitchen hand/ Wait staff @ $45 an hour
Please note, staff costs are calculated separately to food quote.
If an event runs longer than time agreed in the estimated schedule, additional staff charges will apply and be subject to Open Table’s conditions of payment.
SURCHARGES:
A 15% surcharge will apply for all events held on public holidays
On site staff will be paid double time on public holidays
A surcharge applies to staff for events held on Sundays. (1.5 times normal rate)
DELIVERY:
Additional transport and delivery charges apply outside the Byron Shire Area.
RUBBISH REMOVAL
In accordance with food and health regulations, waste disposal will be at the clients cost and managed with the venue. We can supply the clients with contacts in the Byron shire for Rubbish removal upon request.
SAFETY & HYGIENE
It is the client’s responsibility to ensure children and guests are kept away from any hot or potentially dangerous equipment, including bar and kitchen equipment. Open Table Catering does not take responsibility for any damage to property or persons caused by non-compliance. Pets and other animals must be prevented from entering any area where food is being prepared or served (to meet food hygiene and safety requirements).
